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Branded: How Retailers Engage Consumers with Social Media and Mobility (Wiley and SAS Business Series) ReviewDecided to read this book because we work with many retailers and brands that sell through retail. All are at various stages of trying to figure out the space and how it best applies to their business. It was a quick, insightful and well-written read. On my iPad, I have about 50 highlighted notes to integrate into upcoming strategy presentations and consulting engagements. Love the case stories and the depth in which they go. Very valuable insight. Recommend.Branded: How Retailers Engage Consumers with Social Media and Mobility (Wiley and SAS Business Series) OverviewWritten through the eyes of retail and technology executives, Branded! explores retailers who are successfully implementing social media and mobility strategies.Market-leading retailers are engaging technology-savvy customers though social media and mobility. Branded! reveals how these digital communication channels are an extension of a retailer's culture and strategy resulting in building brand equity. Comprehensive reviews of Starbucks, Zappos, Wet Seal, Macy's, 1-800-Flowers.com, JCPenney, Pizza Hut and Best Buy are featured. Branded!:Provides a clear review of social media as well as the rapid changes in the development and use of mobility.
Demonstrates why retailers cannot 'wait and see', and must move rapidly
Shows how each company's social media and mobility initiatives are based on the individual personality of the company.
Discusses sophisticated analytic tools that enable retailers to measure their performance and make informed decisions on the data
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