The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (Essential Knowledge Resource) Review

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The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (Essential Knowledge Resource) ReviewThis book is an excellent introduction to performance consulting. It assumes that you already have the "tools" and know-how to address performance needs, so the focus is on the consulting process itself. What I found especially useful were the question lists. In almost every chapter, Hale includes a list of questions you might ask your client in order to guide them and pinpoint the exact issue and identify the best solution. This is the side of consulting that is often given little attention in books and in the classroom, but is of vital importance.
Another worthwhile highlight is the coverage on how to actually run a consulting business - in terms of financial considerations, record-keeping, etc. Another great book that goes into more depth on the "running your business" aspect is The Business of Consulting by Elaine Biech.The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (Essential Knowledge Resource) OverviewThe Performance Consultant's Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.

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