Hotel Sales and Operations Review

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Hotel Sales and Operations ReviewI am in the hotel business and have been for 10 years. Mr. Ismail and one of his contributers, Mr. Sweetland both are dead on target with their advice and I recommend this book to anyone who is even thinking of getting into the Hospitality Business. This book is to be required reading for anyone aspiring to management in my hotel from this day forward. If you are considering purchacing a franchise, this is a must read!Hotel Sales and Operations OverviewThis comprehensive book offers a real-world approach to hotel sales and operations.It includes background information on hotel operations and marketing to ensure success in hotel sales. It introduces the concept of the sales triangle (room sales, catering sales, and outlet/ancillary sales) and illustrates the importance of each to the overall sales success of the hotel.This book helps fill in the gaps for hospitality professionals by clearly outlining the steps involved in successful hotel sales.

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