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Streamlining Health Care Operations: How Lean Logistics Can Transform Organizations ReviewImagine picking up a book titled "Streamlining Your Diet for Good Health", and the principle message of the book is: "streamline your diet and you will become healthier". This book is pure rubbish. There is ZERO mention or dicussion of any lean tools, analysis methods or systems. The only mention of LEAN is in the title. Look in the Index and you will not see the term "Lean" anywhere. I can only imagine this author wanted to get attention for his book by including the word LEAN in the title. I hope you won't waste your money. At the time of this writing, 2005, there are only a handful of books which discuss how to apply Lean Production System methods to Healthcare. I cannot recommend ANY of them to the person responsible for implementing LEAN. The only book written that deserves some recognition is Donald Berwick's "Curing Healthcare". If you are a Healthcare practitioner who is responsible for eliminating waste and implementing a lean system, read one of the works written for manufacturing. Wherever you see the word 'manufacturing", substitute "healthcare". You will be better served reading about Lean Systems from someone who has actually done it versus someone "sermonizing" about it. After all, Lean is simply a "recipe" for how to see and minimize waste in an organization. Healthcare is an organization. There really is nothing significantly different about healthcare except for "personalities" and its rigid hierarchical "thinking". Start first with "Lean Production Simplified". Then read a good book on change management like John Kotter's "Heart of Change".Beyond that, find a real lean "sensei". AVOID using a consultant just because he is near your location. There are still only a handful (literally) of Lean practitioners who really kow what they are doing here in America. Also don't be fooled by those universities who have put their otherwise good name on a group of people (Lean charlatans) who really can offer you nothing of value except a great looking "certificate".
PS Why isn't it possible to indicate a rating of ZERO stars?Streamlining Health Care Operations: How Lean Logistics Can Transform Organizations OverviewUsing the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and maintain strong profit margins. Based on the core principles embodied in lean logistics-the systematic process of removing waste and inefficiency throughout the purchasing, supply, distribution, and business operations chain-Streamlining Health Care Operations shows health care leaders how to fundamentally restructure their organizations and effectively balance costs, quality, and patient access to excellent care.
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