The Handbook for Quality Management Review

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The Handbook for Quality Management ReviewMr. Pyzdek has done an excellent job of presenting this information. Thorough, with good explanations and diagrams where needed, he has also included sources for additional study, so the reader can delve even more deeply into topics of interest. The format is patterned after the Certified Quality Manager exam; helpful to those interested in attaining certification, and logical for those merely interested in the topic. Don't forget the optional study guide if you are interested in practicing and testing your understanding of the concepts.The Handbook for Quality Management Overview

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